After-Sales Service – Win4Led 

After-Sales Service – Win4Led 


At Win4Led, we do everything possible to ensure customer satisfaction before, during, and after the installation of our lighting solutions. Do you have a question, a technical issue, or a request related to a product or an order ? Our technical team is available to assist you via the forms below.



At Win4Led, we do everything possible to ensure customer satisfaction before, during, and after the installation of our lighting solutions.

Do you have a question, a technical issue, or a request related to a product or an order?

 Our technical team is available to assist you via the forms below.


Select the type of After-Sales Service

Defective or Faulty Product


Use this form if you notice a malfunction, breakdown, or failure on a Win4Led product.

You will be able to provide the relevant product references, installation conditions, observed symptoms, and attach photos to facilitate diagnosis.

Once submitted, our technical team will review your request and get back to you as soon as possible.


Fill in the defective product form

Other After-Sales Service Requests


Use this form for any other after-sales service matter: delivery errors or omissions, damaged packages, product returns, spare parts requests, or technical or administrative questions.

Provide the relevant information (order, item, context) and attach documents if necessary.

Our team will take care of your request and contact you quick.


Fill in the other requests form